Fynlora subscription policy
At FYNLORA, our subscriptions are designed to support you over time, with simplicity, smoothness, and regularity.
Our subscriptions are currently only available for shipments to mainland France.
📦 How the subscription works
When you subscribe to one of our rituals (coffee, tea or scents), you automatically receive your well-being products at the chosen frequency (monthly, bimonthly, etc.).
Payment is automatically debited each cycle, via the card registered at the time of subscription.
🔒 Duration of commitment
The FYNLORA subscription is without long-term commitment, but it includes a minimum duration of 3 months from the date of subscription.
During these first 3 cycles, it is not possible to terminate the subscription (except in exceptional circumstances, please notify us by email).
🔁 Modify, suspend or terminate
After the 3-month commitment, you can:
• Change products or delivery frequency
• Pause your subscription
• Cancel free of charge, at any time, from your customer area
If you need help, our team is here to help: hello@fynlora.com
💳 Payment and expired card
If your card expires or the payment fails, you will receive an email to update your payment information.
If you do not take action within 5 days, the order will be put on hold.
📬 Delivery
Delivery is still offered for subscriptions, with no minimum purchase.
If a product in your subscription is out of stock, we will notify you by email and the order may be postponed, modified or put on hold.
🔁 Returns and exchanges
Products received as part of your subscription follow the same policy as our regular orders:
• Returns accepted within 14 days of receipt
• Unopened, unused products in their original packaging
• Return costs at your expense (except in the event of an error on our part)
🕊️ Any questions?
For any requests or questions, you can write to us at hello@fynlora.com
We will be happy to help you tailor your subscription to your needs.
